Privacy policy
1. Introduction
Welcome to ArgiaKor. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website argiakor.com and purchase our products (Keyboards, Mice, Gamepads). Please read this policy carefully. By using our site, you consent to the practices described herein.
2. Information We Collect
We collect information that you provide directly to us and through automated technologies.
2.1 Information You Provide
- Contact and Identity Data: Such as your name, shipping/billing address, and email address when you make a purchase or contact us.
- Transaction and Payment Data: Details of products you purchase and payment information. Note: we do not store full credit card numbers; payments are processed by secure third-party payment gateways.
- Communication Data: Correspondence when you contact our customer support at [email protected].
2.2 Automatically Collected Information
- Device and Usage Data: Information about your device (IP address, browser type, operating system) and how you interact with our website (pages viewed, links clicked, time spent).
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the collected information for legitimate business purposes, including:
- To process and fulfill your orders, including shipping and customer service.
- To communicate with you about your order, respond to inquiries, and provide support.
- To improve, personalize, and optimize our website, products, and services.
- To prevent fraud, enhance security, and comply with legal obligations.
- To send promotional emails about new products or offers, where you have consented to receive such marketing. You may opt-out at any time.
4. Legal Basis for Processing (GDPR Compliance)
For users in the European Economic Area (EEA), our processing of your personal data is based on:
- Contract: Processing necessary to fulfill our sales contract with you.
- Legitimate Interest: For website operation, security, and marketing (where balanced with your rights).
- Consent: For specific purposes like certain marketing communications, where you have given clear affirmative consent.
- Legal Obligation: To comply with applicable laws and regulations.
5. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information with third parties only in the following circumstances:
- Service Providers: Trusted partners who perform services on our behalf (e.g., payment processing, order fulfillment, shipping, email delivery, data analysis). These parties are contractually obligated to protect your data.
- Legal Requirements: If required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms where required.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS), access controls, and secure data storage. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, which may include:
- The right to access, correct, or delete your personal data.
- The right to restrict or object to our processing of your data.
- The right to data portability.
- The right to withdraw consent (where processing is based on consent).
- The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
10. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with data, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]